ST Nov 17, 2008
150 YEARS OF SERVICE
Reinvention delivers success to SingPost
New technology and fresh ideas have helped it stay on top
By Grace Chua
SINGAPORE'S flagship postal service marks its 150th year as an independent organisation this year, but the grand old dame has more than just longevity to celebrate.
Last year, Singapore Post (SingPost) won the prestigious World Mail Award for the quality of its mail services, in which at least 98per cent of mail posted is delivered by the next day.
It pipped seven other postal services, including those from the United States, Britain, Germany and Spain, for the award.
I thought this was quite funny. Considering that it takes at most 2 hours to drive from one end of Singapore to the other end, it seems practically impossible for Singapore to lose this kind of competition to the likes of the United States or Britain.
